EUA

EVALUATE WHERE YOU STAND

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Take this online test to evaluate how efficiency is currently supported at your institution in terms of governance, organisation, collaboration, resources and skills, as well as reporting and key performance indicators. Once you have completed the survey, you will be able to download the report, evaluating where your institution stands with efficiency, and offering ideas on possible ways to move forward. If you wish to preview the questions or download the questionnaire in PDF format in order to consult with your colleagues before completing the online form, please click here.

Governance

Is efficiency or effectiveness specifically addressed or referenced in the strategic plan of your institution?

No, these topics are not referenced in our strategic plan Not yet, but it is under discussion Yes, efficiency and effectiveness are briefly mentioned in our strategic plan Yes, efficiency and effectiveness are prominently referenced in our strategic plan Efficiency and effectiveness are fully integrated into the logic and structure of our strategic plan I don't know

How is it referenced in your institutional strategic plan?

Efficiency or effectiveness are broadly mentioned in general terms (e.g. as part of the context) Efficiency or effectiveness are referenced as a specific action area / in a separate chapter Efficiency and effectiveness are references as cross-cutting issues throughout the entire plan I don’t know

Does your institution have a dedicated action plan for efficiency and effectiveness?

No, we do not have it yet, but we are considering to develop it Yes, we have some sort of an action plan for a single area (e.g. energy efficiency) or unit (e.g. administration) Yes, we have some sort of an action plan for single areas or units Yes, we have an action plan for several areas or units Yes, we have a comprehensive action plan for all activities at our institution I don’t know

How developed is your efficiency action plan?

The key objectives of efficiency are broadly specified The key objectives and implementation aspects of efficiency are somehow specified The key objectives and implementation aspects of both efficiency and effectiveness are fully specified I don’t know

Which areas are addressed in your efficiency action plan?

The plan mostly refers to some activities in the operational area (e.g. administrative, professional or support services) The plan includes activities in both operational/administrative and academic areas (learning, teaching and research) The plan refers to a broad range of activities pursued in all university settings, including operational and strategic management as well as academic matters I don’t know

Organisation

Who is involved in the design and strategic planning of efficiency and effectiveness actions at your institution?

The related responsibilities are unclear The related responsibilities are being defined Mostly leadership (rector, vice-rectors, head of administration) Leadership and governing bodies All internal actors, including leadership, central administration, faculties and governing bodies I don’t know

Who is involved in the implementation of the efficiency action plan at your institution?

The related responsibilities are unclear The related responsibilities are being defined Mostly central administration (finance, HR, support services) Central administration and faculty/unit-level administration All institutional actors, including both research and administrative staff I don’t know

What is the role of the leadership in the implementation and monitoring of the efficiency plan?

The leadership is not involved in the implementation or monitoring of the efficiency topics The role of the leadership is being clarified The leadership generally supports the implementation of the efficiency plan, but does not require any regular reporting on the progress The leadership fully supports the implementation of the efficiency plan and requires regular reporting on the progress for decision-making I don’t know

Are the topics of efficiency and effectiveness included in the internal communication process?

These topics are not part of our internal communication process These topics are not part of our internal communication yet, but we are considering taking some measures in this respect Information on these topics circulates between responsible units Information on these topics is regularly exchanged between various levels and services to provide responsible managers with appropriate, timely and accurate data All internal actors, including students and staff, are engaged in the internal communication on the related goals and the implementation progress I don’t know

Are the topics of efficiency and effectiveness included in the external communication process?

These topics are not part of our external communication These topics are not part of our external communication yet, but we are considering taking some measures in this respect Information on these topics is communicated on relevant occasions (e.g. ad hoc government requests) Information on these topics is regularly channelled to all external stakeholders (e.g. as part of value for money reports or annual reports) Information on these topics is regularly exchanged with all external stakeholders and fed back to the institutional strategic and action plans I don’t know

Which of the following operational measures are applied at your institution to enhance efficiency?

E-procurement Collaborative procurement (with other organisations) Outsourcing of core services (e.g. recruitment, payroll) Outsourcing of auxiliary services (e.g. cleaning) HR measures including workload allocation models, performance management Employee self-service systems for payroll & HR related matters Infrastructure management and space optimisation Shared services (e.g., legal, IT or research services) within the institution Services shared with other organisations Data management and automation solutions Other

OTHER: Which of the following operational measures are applied at your institution?

Which of the following measures are applied at your institution to enhance efficiency in the research context?

Asset sharing with other organisations Asset sharing within the institution (e.g. sharing of research facilities, equipment or data between different units) Research profiling (e.g. research specialisation) Other

OTHER: Which of the following measures are applied at your institution to enhance efficiency in the research context?

Which of the following measures are applied at your institution to enhance efficiency in teaching and learning?

Streamlined use of ICT in learning, teaching (e.g. online courses) Actions addressing student : teacher ratio Learning analytics (e.g. actions to address time to degree or drop-out) Review of the academic offer with other institutions (e.g. joint academic offer) Review of the academic offer within the institution (e.g. closure or merge of courses or programmes) Other

OTHER: Which of the following measures are applied at your institution to enhance efficiency in teaching and learning ?

Which of the following measures are applied at your institution to enhance efficiency through strategic governance?

Strategic stakeholder management and cooperation (e.g. engagement of governing bodies in the design of the efficiency agenda) Use of data for informed for decision-making Peer learning (e.g. staff exchange) Independent evaluation (e.g. through EUA's Institutional Evaluation Programme) Benchmarking Leadership training and staff development programmes on efficiency and effectiveness Strategic stakeholder management and cooperation Measures to develop the internal efficiency culture Other

OTHER: Which of the following measures are applied at your institution to enhance efficiency through strategic governance?

If you have a good example of how your institution fosters efficiency or effectiveness, please share it by completing this form

Yes No

Collaboration

Do you collaborate with other universities to foster efficiency or effectiveness?

We hardly cooperate with other universities on the efficiency topics We do not cooperate with other universities at this stage, but we are exploring such possibilities We collaborate with other universities on some operational issues (e.g. shared campus, joint procurement) We collaborate with other universities in multiple settings (strategic and operational management, academic matters) I don’t know

Do you collaborate with other external actors to foster efficiency or effectiveness?

We hardly cooperate with other external actors on the efficiency topics We do not cooperate with any external actors at this stage, but we are exploring such possibilities We collaborate with other external actors on some operational issues (e.g. sharing infrastructure with local council) We collaborate with other external actors in multiple settings (operational and strategic management, academic matters) I don’t know

Resources and skills

Is there a designated budget for efficiency and effectiveness activities?

No, there is no budget for efficiency or effectiveness measures at this stage No, there is no budget for efficiency or effectiveness measures at this stage, but we are considering to make some allocations in the future Our efficiency action plan is supported with some basic financial or human resources There is a dedicated budget supporting the implementation of all activities included in the efficiency plan (e.g. person months, resources to buy special IT solutions or training) I don’t know

Are there any training and development programmes that cover efficiency or effectiveness matters at your institution?

Efficiency or effectiveness are not reflected in our internal training programmes Efficiency or effectiveness are part of our training programmes for professional staff Efficiency or effectiveness are part of our training programmes for all senior leaders (both professional and academic) Matters related to efficiency or effectiveness are part of our training programmes at all levels and for all kinds of staff I don’t know

Are there any information systems or tools in place to support efficiency or effectiveness at your institution?

No, we do not use any information systems for efficiency or effectiveness No, we do not use any information systems for efficiency or effectiveness, but we are planning to develop / acquire some We are using some systems in the operational / professional context (e.g. IT system for procurement) We are using some systems in the operational and academic contexts (IT systems for collecting information about studies or operational processes) We have a integrated IT system, which covers all settings and levels of activity and is used to support efficiency and effectiveness I don’t know

Reporting and KPIs

Do you have any targets or KPIs for efficiency?

We don’t have any KPIs for efficiency We don’t have any KPIs for efficiency, but we are planning to design some in the future We have some KPIs for efficiency at some levels or in some contexts We have some KPIs for both efficiency and effectiveness at some levels or in some contexts We have a comprehensive set of KPIs for for efficiency and effectiveness at all levels and in all contexts (operational and strategic management, academic matters) I don’t know

Do you evaluate the achievement of efficiency or effectiveness KPIs at your institution?

We don’t evaluate the achievement of efficiency or effectiveness KPIs at the current stage We don’t evaluate the achievement of the related KPIs at the current stage, but we are considering to do so in the future We evaluate the achievement of the related KPIs on an ad hoc basis We regularly evaluate the achievement of our efficiency or effectiveness KPIs We regularly evaluate and report internally and externally on the achievement of efficiency or effectiveness KPIs and feed the results back in our planning process I don’t know

Information

Please specify the name of your institution

Please specify the type of your institution

Please specify the country

Please provide some details about the person filling in the survey

Where is your position located within your institution?

Rector’s or Vice-Rector's office Administration or finance department Other service, please specify

(Where is your position located within your institution?) Other, please specify

What is the total number of staff employed by your institution?

What is the total number of students at your institution?

What is the total annual budget of your institution? Please provide the latest estimate in euros.

What has changed at your institution over the last five years?

Total student enrolment

It has decreased It has increased It has remained unchanged

Academic staff

It has decreased It has increased It has remained unchanged

Professional/admin/support staff

It has decreased It has increased It has remained unchanged

Overall budget/income

It has decreased It has increased It has remained unchanged

Any other major change, please specify

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